"Mother Earth Ecuador" : Ceremonial Grade Cacao

We work with trusted global suppliers to bring you quality products at great prices. Shipping times and costs vary by product and your location.

🇮🇪 Ireland
Standard delivery typically takes 5–12 business days

🌍 Europe & International
Delivery typically takes 7–20 business days depending on your country and the product

📦 Order Processing
Orders are processed within 1–3 business days before dispatch

📧 Tracking
You'll receive a tracking number by email once your order ships

ℹ️ Please note
Delivery times are estimates and may vary due to supplier location, customs clearance, or carrier delays. Each product page may show more specific shipping details where available.

We want you to be completely happy with your purchase. Please read our returns policy below.

✅ Eligibility
Returns are accepted within 30 days of delivery. Items must be unused, in original condition, and in original packaging.

❌ Non-Returnable Items
Due to the nature of dropshipping, the following cannot be returned:
- Items marked as final sale
- Personalised or custom-made products
- Hygiene-sensitive items (e.g. filters, personal care) once opened

🔄 How to Request a Return
Email us at mahfuzcalmcozyliving@gmail.com
with your order number, a description of the issue, and photos if the item is damaged or incorrect. We'll respond within 2 business days.

💰 Refunds
Once your return is approved, refunds are issued to your original payment method within 5–10 business days. Shipping costs are non-refundable unless the item arrived damaged or incorrect.

📦 Return Shipping
Customers are responsible for return shipping costs unless the item is faulty or not as described. We recommend using a tracked service as we cannot be held responsible for lost returns.

⚠️ Damaged or Wrong Items
If your item arrived damaged or you received the wrong product, please contact us within 7 days of delivery with photos and we'll make it right at no cost to you.