Terms of service

 About Us This website is operated by Mahfuz Cozy Living, based in Ireland. By visiting our site and purchasing from us, you agree to the following terms.

Contact: mahfuzcalmcozyliving@gmail.com Website: www.mahfuzcozyliving.com

 Eligibility By using this site, you confirm you are at least 18 years of age or have parental consent to make purchases.

Products & Pricing All prices are displayed in EUR (€) and include applicable VAT where required. We reserve the right to modify prices at any time. Product images are for illustrative purposes and may vary slightly from the actual product.

Order Acceptance Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order at our discretion. You will receive an email confirmation once your order is accepted.

Payment We accept major credit/debit cards and other payment methods available at checkout. All transactions are processed securely via Shopify Payments.

Fulfilment & Delivery Our products are fulfilled by a third-party supplier (Tradelle) and may ship from locations outside Ireland. Estimated delivery times are provided at checkout but are not guaranteed. We are not liable for delays caused by customs, carriers, or circumstances beyond our control. Any applicable import duties or customs charges are the responsibility of the customer.

7. Right of Withdrawal EU customers have the right to withdraw from a purchase within 14 days of receiving their order, in accordance with EU Directive 2011/83/EU and EU Directive 2023/2673. Please refer to our [Return & Refund Policy] for full details.

Conformity of Goods All products sold must conform to the description provided. If a product is defective or does not conform, you are entitled to a remedy under EU Directive 2019/771/EU. Please contact us within 30 days of delivery.

Intellectual Property All content on this website — including text, images, logos, and design — is the property of Mahfuz Cozy Living and may not be reproduced without written permission.

Limitation of Liability To the fullest extent permitted by Irish and EU law, Mahfuz Cozy Living shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.

Dispute Resolution We aim to resolve all disputes amicably. If a resolution cannot be reached, EU customers may use the EU Online Dispute Resolution platform: ec.europa.eu/consumers/odr

Governing Law These Terms are governed by the laws of Ireland and applicable EU consumer protection legislation. Any disputes shall be subject to the exclusive jurisdiction of the Irish courts.

Changes to Terms We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date.